Integrative Wellness Clinic Privacy Policy
Effective Date: 10/20/24
At Integrative Wellness Clinic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide through our website and services. By using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact information provided through forms.
- Health Information: Limited data provided through appointment requests or inquiries related to healthcare services.
- Non-Personal Information: Browser type, IP address, and usage data collected through cookies and analytics.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To respond to inquiries and requests made through our Contact Us and Appointment Forms.
- To improve our services and enhance the user experience on our website.
- To send appointment confirmations, newsletters, or updates if you have opted-in.
- For internal analytics to track site performance and usage trends.
3. HIPAA Compliance
Although we provide healthcare services, we do not collect or store Protected Health Information (PHI) through our website. Any health-related information collected through our site is limited to inquiries, and any detailed medical or sensitive information must be provided directly during a consultation or over the phone.
If you choose to email us with personal health information, please note that email is not a secure communication method, and you do so at your own discretion. If you have questions about HIPAA compliance, please contact us directly at info@iwcvip.com or 850-423-0761.
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- With third-party service providers that help us operate the website (e.g., hosting, email services), only to the extent necessary to perform their functions.
- When required by law, or in response to legal requests such as subpoenas or government investigations.
5. Cookies and Analytics
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device to help track preferences and site performance. You can disable cookies through your browser settings, but doing so may affect certain features of the site.
We also use Google Analytics to collect non-personal data about how visitors interact with our site. This data helps us understand user behavior and optimize our content.
6. Data Retention and Security
We take appropriate measures to protect the information you provide. However, no method of transmission over the internet or method of storage is completely secure. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
In the event of a data breach, we will notify affected users in accordance with applicable laws and regulations.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete personal data we have collected.
- Withdraw consent at any time if you have opted into communications.
- Request information about how your data is processed.
To exercise these rights, please contact us at info@iwcvip.com or 850-423-0761.
8. Third-Party Links
Our website may contain links to third-party websites, including resources and external service providers. We are not responsible for the privacy practices or content of these websites. We encourage users to review the privacy policies of these third parties before submitting any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@iwcvip.com
Phone: 850-423-0761